1. Size: measure the product, not the box you imagine
Box dimensions are quoted as length × width × depth, internal. Measure your product, then add clearance — a few millimetres for a snug carton, more if an insert or protective wrap sits between product and box. If you already have a box that fits well, measure its internal dimensions and send those. When in doubt, send the product measurements and let us recommend the box size; a box specified too tight is the most common first-order mistake. If you are still choosing between formats, see our guides on rigid boxes vs folding cartons and kraft vs white board.
2. Quantity: order what you will use, not the biggest tier
Unit price falls as quantity rises because set-up work is spread over more boxes, but that only helps if you actually use them. Rebrands, ingredient changes and address changes can all strand old stock. A sensible first order covers your realistic sales window plus a margin, and reorders are straightforward once the specification is proven. Tell us the quantity you genuinely need and we will let you know what is workable, so a new brand does not have to gamble on a pallet of boxes.
3. Artwork: dielines, bleed and print-ready files
Once the box style and size are agreed, you design onto a dieline: a template showing every panel, fold and glue area of your exact box. Artwork should be supplied in CMYK, with text and logos kept inside the safe area and backgrounds extended past the trim line (this overhang is called bleed). If that sentence meant nothing to you, that is fine. We can supply the dieline, set your logo and colours onto it, and send a proof to approve before anything is printed. Ask about design support when you request your quote.
4. Samples: when to ask and what kind
"Can I get a sample?" is the question we hear most, and the answer is yes — there are two kinds. A stock or previous-work sample shows board quality and print standard quickly. A pre-production sample of your own box proves the exact size, fit and artwork before the full run. For a first order, straightforward cartons are often fine to approve from a digital proof; rigid boxes, inserts and anything with a critical product fit are worth a physical sample. Ask for one in your quote request and we will advise which kind your job needs.
